Performing a Soft Reset

You can usually Soft Reset a Windows Mobile device by locating its reset button and pressing it. The reset button is a recessed button found on the bottom, side, or rear of many WIndows Mobile handhelds; it is also sometimes located under the battery compartment cover.

If you cannot locate your device's reset button, or if the model you are using doesn't have one, you can also remove the battery for a few seconds, replace it and then power the unit back on.  This is the equivalent of pressing the Soft Reset button.  It should be noted that before Windows Mobile 5, devices would often experience a Hard Reset when the battery was removed.  Removing the battery of a Windows Mobile 5 or 6 handheld is data safe. Check here to see which version of Windows Mobile you're running on your handheld.

 

Performing a Hard Reset

The method for performing a Hard Reset varies from handheld to handheld. Many require a series of buttons to be pressed along with the reset button in order to force the reset. Others have software utilities (usually in the Settings Menu) which perform hard resets and restore the handheld to factory specs. 

Check your product literature, or our Model-Specific Help Center, for details on how to perform a Hard Reset on your Windows Mobile device.

 

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